Please help us make this page better by providing your feedback - click on the little "edit" link next to each heading to do so. You can also provide feedback on the page as a whole.

There are several informational pages on this website that might have an answer to your question.

• The company page provides a brief description of Vector Magic, Inc., the company.
• The about page describes the services and products that Vector Magic offers and explains how the website works.
• The terms of use, security, privacy, and refund pages described our official policies on those important matters.
• The contact page allows you to give us feedback.
• The blog is where we post the latest news and updates about the company, the website, and our products.

Below are several common questions and their answers.

Please see the about page

Please see the about page

Vector Magic is available both as a stand-alone desktop application (Desktop Edition) and as a service on this website (Online Edition). Please pick the option below that best fits your needs.

Watch a 20 second demo of the Desktop Edition

What are the differences between the Online and Desktop Editions?

Here is the feature matrix:

Read more about the Desktop Edition.

What is free on this site?

Many aspects of Vector Magic are free: you can upload, vectorize, and preview images without any commitment.

However, you need to either subscribe to Vector Magic Unlimited or exchange 1 token for the vector results for which you wish to enable downloading. Alternatively, you can buy the Desktop Edition and use the software on your own computer.

When signing up you get 2 free tokens.

There is a free version of the PNG (bitmap) result. This version has a small mark in the corner indicating that it was traced with Vector Magic. If you subscribe to Vector Magic Unlimited or exchange a token to download the vector results, a version of the PNG without this mark is made available instead of the free one.

Enabling downloading for an image allows you to download the vectorized result in all provided output formats. You are free to re-vectorize the image until you are satisfied. Your image and associated result will be available for at least 14 days from the time you enable downloading, provided you do not delete them before that.

What payment options do I have?

We accept Visa, MasterCard, Discover, and American Express. For token and license purchases we also accept PayPal.

Download sample output:

EPS | SVG | PDF | PNG

If your software supports at least one of our output formats that should normally be sufficient.

Please note that PNG is a bitmap format. It is provided for users who want to "clean up" their input images, but still want to use them in bitmap format.

YES means that users have reported that they were able to open/import our output and use it in the program successfully.
NO means that the program does not support importing our specific output.
NA means that the program does not support importing that image format at all.

Input: JPEG, GIF, PNG, BMP, TIFF, PSD
Output: EPS, SVG, PDF, PNG

Yes! Read all about it.

We put no restrictions on your use of the derivative works this site produces, nor do we assume any liability for them. This basically means that you have essentially the same rights to the output as you had to the input.

If you choose to share your result or allow us to use it as a sample, you grant us sufficient license to the original to perform these tasks.

For the details, please see the terms of use.

We have yet to publish, so unfortunately there is no detailed technical information available.

We don't have that feature just yet, but we're considering adding it.

Once an image has been vectorized, you can delete the background in a vector editing program.

Not at this time, but we're considering adding that feature.

The site is currently tuned for tracing logos and photos.

Your question not answered?

Please contact us.